Frequently Asked Questions - Get to Know the Artist
Q: Do I get to pick a frame?
A: Unless a frame has already been selected, you’re absolutely welcome to choose your favourite to accompany your order! I’ll personally reach out to you so you can select from a variety of frame options. Typically, these include wooden or gold-accented styles - each valued at £125 on average and already included in your order! Fully gilded or specialty frames are also available upon request for an additional cost.
Q: How does commission work?
A: I love receiving your commission requests — they’re always filled with such meaningful stories behind each piece. To ensure I create a work that truly captures your vision, please reach out to me first via Instagram DMs, email at byvalentinachoi@gmail.com, or through the contact form on this website. I’ll then get in touch so we can discuss your preferred colour palette, what you like (and don’t like), and any philosophical or symbolic meanings you’d like to include. Together, we’ll choose the symbols that best represent your story.
For commissions, a 50% non-refundable deposit is required to secure your slot, with the remaining balance due before shipping once the piece is complete. One minor adjustment is included to ensure your piece turns out exactly as you envisioned. I can’t wait to bring your ideas to life and create something truly special for you.
Q:How do you price your paintings?
A: Each piece is individually priced according to its size, intricacy, and the depth of symbolic detail it embodies. Every artwork is meticulously hand-finished and presented in a professional frame valued at £125. The pricing reflects the genuine value of each creation — the time, craftsmanship, and intention dedicated to transforming your vision into a meaningful, enduring piece of art.
Q: What do I get with each order?
A: You get your painting varnished, framed and signed. It also comes with a Certificate of Authenticity and care instructions. Lastly, your painting is carefully packed and safely shipped to you.
Q: Is international shipping offered?
A: Yes, absolutely! International clients can now purchase my Originals or prints via my website. Free international shipping is offered!
Q: How long does shipping take?
A: Once dispatched, shipping takes 2-3 working days for UK clients. For the rest of the world, please allow a week's shipping time.
Q: What courier options do you have?
A: I use DHL for all of my orders. However, if you would like a professional art logistics company to handle the shipping of your order instead, please get in touch after your order's been placed and I can certainly arrange that for you at an additional cost.
Q: I have a question. How can I get in touch with you?
A: Of course, you can reach out to me via Instagram DMs, email at byvalentinachoi@gmail.com, or through the contact form on this website. I will endeavour to reply within a day! Please note that all of my canvas prints are handled by Gelato.com. But I'm happy to assist in any way possible!